Yes, of course! In AppSorteos, we have a free plan that allows you to use all the application's tools but with limitations.

At AppSorteos, we have plans to suit all preferences, and the main differences are related to what you can do with them. With the higher plans, you have access to special functionalities and features of our tools. You also have a higher number of active promotions and a greater number of entries in your social media giveaways.

Yes. When you subscribe to an annual plan, you get two months for free, as you will only be charged for 10 months of the year.

If you subscribe to any of our plans, you can run all your promotions without limits within the terms of your plan, without additional costs.

Our plans have limits related to the number of comments per post. You can run an unlimited number of giveaways, respecting the comment limits of your plan.

You can link an unlimited number of accounts from different social media platforms.

If this happens, congratulations! It means your account is growing, or your giveaway is generating interest. If this occurs, you will have the option to upgrade to a higher plan to complete your giveaway.

When upgrading to a higher plan, the unused amount from your previous plan will be deducted, and you will only be charged a proportion of the higher plan. For example, if you upgrade your plan to a higher one in the middle of the month, you will be charged 50% of the new plan, and the remaining 50% from the previous plan will be credited (deducted) from your account. You can find the details on your invoice.

Your plan will become active immediately after you make the corresponding payment.

AppSorteos' monthly and annual plans automatically renew unless you cancel them. If you do not want your AppSorteos subscription to renew at the end of the current period, you can cancel it by accessing your account in the Billing section.

If you cancel the renewal of your subscription, you will have access to the services of the canceled plan until the end of the paid period. You can check all this information in the 'Billing' section.

To change the payment method, you need to go to the Billing section and select the 'Change Plan' option. There, you will find the 'PAYMENT METHOD' section, where you can add a new card, delete the old one, or leave both and set one as the default.

It's important to us that you have a record of all your payments. Therefore, you can download your payment receipt from the Billing section in your account. There, you will find information about your current plan, your payments, and your invoices.

Payments for AppSorteos' subscriptions are non-refundable. If you encounter any issues, please contact us within the application, and we will be happy to assist you.

Active campaigns are the promotions that are currently running in your account. When you create a Prize Wheel, you can decide whether to keep it active or pause it. Active promotions are the only ones that receive entries, and there is a maximum number of active campaigns for each subscription plan.

Monthly impressions refer to the number of times your wheel is viewed by your customers. Each visit to the page where the wheel is embedded counts as an impression, even if the user does not participate.